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FAQs

What is the source of your data?

We collect the raw data directly from the local customs and governments agencies.

Data is based on actual shipment records and operational documents such as bill of lading, declaration data etc.

Do you provide the contact details of Importer and Exporter?

It depends, if the country releases bill of lading data, then you will have company contact details such as an address, tel, fax, contact name etc.

How to deliver the data?

You will get the data (offline) in Excel format via E-Mail.

Is the data up-to-date?

Yes, we only provide the latest data in the market and it is guaranteed by our sources. 

Do you offer after-sale service?

Of course, our valued customers enjoy free of charge service regarding purchased data.

For first time users, we provide how-to and instructions.

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